Wednesday, December 8, 2010

Error Caused Delayed Response to Texas Fire

Error Caused Delayed Response to Texas Fire

Katrina Webber, KSAT 12 News Reporter - Story by Posted: Tue, 12/07/2010 - 05:09am
Updated: Tue, 12/07/2010 - 05:12am
A fire department mix-up delayed the arrival of firefighters at an early morning house fire on San Antonio's southeast side Monday, according to a fire department spokeswoman.

Melissa Sparks said dispatchers received the first 911 call about the fire shortly before 5 a.m.

However, she said a computer system that displays the addresses where calls are originating simply showed it was in the 100 block of Day. She said it did not distinguish whether that meant Day Road or Day Street.

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