According to a panel at the recent Association of Public-Safety Communications Officials (APCO) national conference, 911 professionals are typically lacking in their understanding of GIS. With older E9-1-1 systems that circumstance was tolerable. However, with cut over to NG9-1-1 systems, there are going to be big problems ahead.
(Urgent Communications, September 2, 2014)
Comment: Everywhere you go, there I am. GIS, that is.